Legal
Terms of Service
Last updated: June 2025
Please read these Terms of Service carefully before using Sysprola's website or engaging our services. These terms govern your relationship with Sysprola.
Acceptance of Terms
- By accessing or using the Sysprola website or engaging our services, you agree to be bound by these Terms of Service.
- If you do not agree to these terms, please do not use our website or services.
- We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the revised terms.
Services
- Sysprola provides digital services including web development, digital marketing, SEO, social media management, graphic design, video editing, and CRM automation.
- The scope, timeline, and deliverables for each engagement are defined in a separate Statement of Work (SOW) or project agreement.
- We reserve the right to refuse service to anyone for any reason at any time.
- Service availability may be subject to geographic restrictions.
Payment & Billing
- Payment terms are outlined in your individual project agreement or invoice.
- All fees are quoted in the currency specified in your agreement and are exclusive of applicable taxes unless stated otherwise.
- Late payments may incur interest charges as specified in your agreement.
- We reserve the right to suspend services for accounts with overdue balances.
- Refunds are handled on a case-by-case basis as outlined in your project agreement.
Intellectual Property
- Upon full payment, you own all custom deliverables created specifically for your project (websites, designs, content).
- We retain ownership of our proprietary tools, frameworks, methodologies, and pre-existing intellectual property used in delivering services.
- You grant us a non-exclusive licence to use your brand assets (logos, images, content) solely for the purpose of delivering the agreed services.
- We may showcase completed work in our portfolio unless you request otherwise in writing.
Client Responsibilities
- You are responsible for providing accurate information, timely feedback, and necessary access to complete the project.
- Delays caused by late client feedback or approvals may affect project timelines and are not our responsibility.
- You warrant that any content, images, or materials you provide do not infringe any third-party intellectual property rights.
- You are responsible for maintaining the security of any login credentials we provide.
Limitation of Liability
- Our liability to you for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim.
- We are not liable for indirect, incidental, special, or consequential damages, including loss of profits or data.
- We do not guarantee specific results from marketing or SEO campaigns, as outcomes depend on many factors outside our control.
- We are not responsible for third-party platform changes (Google algorithm updates, social media policy changes, etc.) that affect campaign performance.
Confidentiality
- Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement.
- This obligation survives the termination of our agreement.
- Confidentiality does not apply to information that is publicly available or independently developed.
Termination
- Either party may terminate the engagement with written notice as specified in the project agreement.
- Upon termination, you will pay for all work completed up to the termination date.
- We will provide you with all completed deliverables and relevant project files upon receipt of final payment.
Governing Law
- These Terms of Service are governed by the laws of India.
- Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in India.
- We encourage resolving disputes amicably before pursuing legal action.
Questions?
If you have any questions about these Terms of Service, please contact us at legal@sysprola.com or write to us at Sysprola, India.