Legal
Privacy Policy
Last updated: June 2025
Sysprola ("we", "our", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
- Contact information you provide when filling out our contact form (name, email address, phone number, company name).
- Usage data collected automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
- Communications you send us, including emails and messages through our communication channel.
- Payment information processed securely through our payment providers — we do not store card details on our servers.
How We Use Your Information
- To respond to your enquiries and provide the services you have requested.
- To send project updates, invoices, and communications related to our engagement.
- To improve our website and services based on how visitors interact with them.
- To comply with legal obligations and protect our legitimate business interests.
- We do not sell, rent, or trade your personal information to third parties.
Cookies & Tracking
- We use cookies to understand how visitors use our website and to remember your preferences.
- Analytics cookies (Google Analytics) help us measure traffic and usage patterns. These are anonymised and do not identify you personally.
- You can disable cookies in your browser settings at any time. Some features of the site may not function correctly without them.
Data Storage & Security
- Your data is stored on secure servers. We use industry-standard encryption (TLS/SSL) for all data in transit.
- We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- Access to personal data is restricted to authorised team members who need it to perform their duties.
Third-Party Services
- We use trusted third-party services to operate our business, including Supabase (database), Google Analytics (analytics), and payment processors.
- These providers have their own privacy policies and are contractually obligated to protect your data.
- Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Your Rights
- You have the right to access, correct, or delete the personal data we hold about you.
- You may withdraw consent for marketing communications at any time by contacting us.
- If you are in the EU/EEA, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
- To exercise any of these rights, email us at privacy@sysprola.com.
Changes to This Policy
- We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
- We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@sysprola.com or write to us at Sysprola, India.